Customer Satisfaction

Data Quality

Data Accuracy

Autoaddress

Learn more about Autoaddress integrations available on BigCommerce.

Autoaddress Integrations

Collect payment globally through a single-click integration with Stripe and BigCommerce—or opt for more customized commerce solutions with our open sourced apps for subscriptions and point-of-sale.

Stripe is a financial infrastructure platform, helping millions of businesses accept payments and grow their revenue. Price: 2.9% + 30 cents

Elite

Stripe

Increase revenue while blocking fraud NoFraud fraud prevention for BigCommerce maximizes revenue using a powerful combination of machine learning and human expertise. Accept more good orders and eliminate false declines, while preventing fraud and chargebacks. How NoFraud Fraud Protection for BigCommerce Works NoFraud's Al-powered decision engine analyzes thousands of data points to deliver an immediate pass or fail decision for 99.5% of all transactions. We automatically escalate the remaining 5% for review by our team of expert fraud analysts to make sure we're not blocking revenue by stopping good orders, while protecting you from fraud. That means dramatically fewer chargebacks for you. When they occur, we offer a chargeback guarantee for orders NoFraud passes and even have options for chargeback management and representment. Install NoFraud today, and: Integrate with BigCommerce in minutes Detect and block more fraudulent transactions Increase revenue by approving more legitimate high-risk orders Screen phone orders for fraud Reduce chargebacks Eliminate manual review for your team Get subscription fraud protection Enjoy 24/7 support from our global team of expert fraud analysts Start a free 14-day trial Get Pricing nofraud.com/pricing/ nofraud.com/platform/subscription-fraud/ Learn More Visit us online at www.nofraud.com to learn more, start a trial, and book a demo today. Watch Video 

Never pay a fraud chargeback again: 100% fraud coverage with the highest acceptance rate at the lowest cost.

NoFraud

BigCommerce's B2B Edition, with its multi-storefront capabilities, new buyer portal, and headless support (beta), is the ultimate B2B ecommerce solution that takes the BigCommerce Enterprise Plan to the next level. This cutting-edge edition offers advanced B2B functionality that optimizes online B2B operations for both merchants and customers, ensuring seamless and streamlined transactions. B2B Edition is the ideal solution for businesses seeking to elevate their online customer experience, with a comprehensive suite of essential B2B features that enhance the self-service experience for both customers and store owners, such as corporate account management, sales rep masquerade, quoting, shared shopping lists, customer account order history, payment method visibility control, buy again, quick order pad, invoice portal, and company address book management. In addition, the wholesale customer approval process and trade professional application help to ensure that B2B operations run smoothly. With core capabilities that make it easy to manage front-end and back-end B2B processes, the B2B Edition can be customized to fit the needs of any growing ecommerce business. Schedule a demo consultation with the BigCommerce team and discover how the B2B Edition, with its industry-leading ecommerce technology stack, can transform your business and take your B2B operations on the BigCommerce platform to the next level.

B2B Edition provides enterprise level B2B features to extend the native B2B capabilities of BigCommerce.

B2B Edition

What is LiveChat? Whether your customers need shopping advice or have questions about shipping, returns, and more, LiveChat is the quickest and most convenient way to help them. Start selling from day one Talk to visitors as soon as they land on your website, increasing the odds of conversion. Engage visitors with automated messages and send personalized discount codes based on their behavior on specific pages. Improve the shopping experience with customer details While chatting with your customers, access their shopping cart and suggest products based on their current items Access customers' order history and send tracking info while in a chat. Become a virtual shopping assistant Send visually appealing product recommendations, known as Product Cards. Guide customers straight to the product pages in your store. Speed up communication with AI Get the gist of a conversation about a customer's last order with Chat Summary. No need to read it all.

Live chat and messaging platform for sales and support -- increase average order value and overall sales through live conversations.

LiveChat + Customer Insight

Please note the Affirm marketing app is for enabling promotional messaging only. Our partners see an AOV lift up to +60% when they add promotional messaging with this app. Allow your customers to clearly see payment options before they head to checkout. Increase sales up to 2x When customers know their payment options, they're more likely to buy. Get their attention and increase conversion with Affirm's promotional messaging. Our partners see an average order value lift up to +60% when they promote Affirm and increase sales up to 2x. About Affirm Affirm supports the broadest range of cart sizes, from $50-$30,000, and drives high AOVs to provide you with the quality, scale, and range of customers you need to grow your business. Join over 250k+ retailers and start offering Affirm today. How to enable Haven't enabled Affirm yet? It's easy! Start here: Log into your BigCommerce dashboard (or create a new BigCommerce account): info.affirm.com/bigcommerce/app/sign-up Add Affirm as a payment method Return to this page to add the Marketing App using steps below. Already enabled Affirm? Click "Get this App" and log into your dashboard Click "Install" from Apps > Marketplace Follow the prompts to quickly install and customize your messaging using the promotional messaging tab

Offer quick, simple, and transparent financing that allows shoppers to pay over time for their purchases.

Affirm Marketing

The Smart Way to Pay - Every day, Everywhere Amazon + BigCommerce Integrate Amazon Pay: BigCommerce features a native integration with Amazon Pay for merchants. Easily integrate Amazon Pay and bring the trusted, secure, and streamlined Amazon.com payment experience to your site. Enable hundreds of millions of Amazon customers to check out in just a few steps, and without the need to create a new account. Increase your sales: Enabling payments through Amazon's trusted service has helped increased conversion by up to 34% and average order value by up to 30%. Get proven protection: All purchases include the same fraud detection technology used by Amazon.com, and are covered by Amazon's A-to-z Guarantee. Offer fast mobile checkout: Amazon Pay lets mobile shoppers check out with just a few taps on a phone or tablet. Enable Voice Commerce: Offer your customers leading voice commerce technology with Alexa Delivery Notification, improving customer service. Testimonials "Amazon Pay's partnership with BigCommerce is unbelievable. I saw the Amazon Pay logo on the BigCommerce panel. In a few clicks, I was able to place the button on my website and was able to start accepting payments through Amazon Pay almost instantaneously." - Brandon Chatham, Founder and CEO, NatoMounts 'We find Amazon Pay to be convenient because customers don't have to enter their credit card numbers every time they make a purchase. When they log into their Amazon Pay accounts, they are already linked up. There's just a lot of convenience for the customer with that." -John Merris, Solo Stove CEO Amazon Pay has had a halo effect with the customer. We're working with a reputable company that takes the storage and transmission of financial information very seriously. Offering this option has brought trust and credibility to our entire process, and it makes customers feel good about us as a company."- Mike Lowe, Vice President of Product Development & User Experience, GolfNow Getting Started 1. Log in to BigCommerce store Go to Store Setup > Payments > Online Payment Methods > Digital Wallets > Amazon Pay Scroll to Amazon Pay and click "Set Up" Click "Connect with Amazon Pay" 2. Log in to Amazon Seller Central Click "Copy your keys" Confirm that all details are correct Click "Transfer credentials to BigCommerce" 

Amazon Pay is an online payment service that makes checkout on your site fast and secure for hundreds of millions of Amazon customers

Amazon Pay

PayPal lets you seamlessly accept and manage all major payment types within a single solution including PayPal, Venmo (US), and PayPal Pay Later.

Help maximize conversion with PayPal, Venmo(US), and PayPal Pay Later for a seamless checkout experience.

PayPal Checkout

Bring your in-person and online sales together – at no added cost. PayPal Zettle's point-of-sale app integrates seamlessly with your BigCommerce store. By connecting your in-person and online business, you can easily sync product data, track sales, and check stock levels – all in one place. Save time and simplify your day-to-day. Effortlessly sync your product library from PayPal Zettle to Big Commerce, or vice versa Cut out the extra work and human error that comes with managing separate systems Track stock levels in real time, so you won't sell an item twice Funds in a flash. Your website's PayPal Checkout and in-person Zettle sales all settle in your PayPal account, and your funds are available within minutes.(1) Pricing with no surprises. Pay only for the transactions you process and the hardware your business needs – no long-term commitments, hidden fees, or rentals. Speedy payment processing, in store or on the go. Take quick in-person card and contactless payments with hardware options that fit how you sell. Zettle Reader 2 Speed up your checkout with the compact Zettle card reader. Pair it with the POS app on a smartphone or tablet, and you're ready to take quick in-person card and contactless payments. Zettle Terminal The touchscreen Terminal has the Zettle POS app built in, so you can manage your business and take payments from a single device. Whether you're waiting tables or on the shop floor, you can take orders and process payments right where your customers are. Get started in minutes. Our simple and seamless integration is built in partnership with BigCommerce, so you can get set up and start selling in no time. Follow these simple steps: Sign up to Zettle using your PayPal account (or create one)(2) Order your Zettle Reader 2 or Zettle Terminal Go to my.zettle.com > Integrations Connect BigCommerce Export your product library hassle-free from PayPal Zettle to BigCommerce, and vice versa Disclaimers (1) This feature is currently only available in the United Kingdom and the United States. (2) The option to sign up for Zettle using your PayPal account is currently limited to the United States and the United Kingdom. Users in all other markets are kindly requested to proceed with signing up for a Zettle account directly.

With an Zettle point-of-sale (POS) app, you can easily take payments, track sales and manage your stock.

PayPal Zettle POS

Digital Accessibility-as-a-Service Make your digital assets compliant with ADA, WCAG, and AODA with eSSENTIAL Accessibility. Our cloud platform + people solution eliminates the need for consultants and unreliable plugins. Mitigate legal risk, streamline your accessibility efforts, and enhance your overall UX for people with disabilities.

eSSENTIAL Accessibility is a comprehensive digital accessibility-as-a-service solution.

eSSENTIAL Accessibility

ABOUT THE APP How much money are you losing to fraud? We change that number to zero. Eye4Fraud's powerful software allows you to accept every single order from anywhere in the world with zero risk. Too many ecommerce merchants lose thousands of dollars each month to chargebacks, declined good orders, or employees who spend *hours* on manual review. We exist to eliminate all that — and we've done it successfully for over a decade. HOW IT WORKS Your customer places an order. Our software — powered by sophisticated machine learning — instantly verifies it. If the order is flagged as suspicious, it gets bumped to a team specialist who does a manual review. Nearly 100% of orders are approved instantly. The rest are manually verified within hours. We made a mistake? It's on us. We take 100% responsibility. If you shipped an order and it was fraudulent, we pay for it. This 100% guaranteed fraud protection means that you will capture every good order sell internationally without risk never pay for a chargeback again. WHY ECOMMERCE MERCHANTS CHOOSE US Highest approval rate. No other fraud company approves more orders, period. Our approval rate for low-risk items: 99.7% Our approval rate for high-risk items: 98.6% Oldest and most established. We are one of the nation's oldest and most trusted fraud detection firms. Since 2012, we've approved $300,000,000,000+ worth of orders for 3000+ ecommerce sellers, with a retention rate of 99%. Dedicated account manager. You will never have to create a ticket, or talk to a bot. If you have a question, or need time-sensitive help, expect a same-day response from a (human) account manager who knows you personally. Phone orders too. We verify and approve phone orders too, with a 90%+ approval rate. $0.00 setup in 2 minutes or less. No setup fees, no headaches, no lengthy process. Just a single-click integration with your BigCommerce shopping cart. Give it a test drive with a 21-day free trial. HOW PRICING WORKS Pricing works on a percentage model: we take a small percentage of the processing total. The exact percentage depends on your item list price & sales volume. HOW TO GET STARTED Scroll to the top of this page and click the GET APP button. You'll be able to install the app and complete setup immediately. If you have any questions, reach out to sales@eye4fraud.com. A friendly human will contact you within 2 business hours (yep, hours ... not days). You can also reach us instantly at (844) 298-2320.

Fraud protection with the most 5-star reviews. Zero risk, highest approval: 98.6%. Never pay a chargeback. Get every good order.

Fraud Protection by Eye4Fraud

BigAI Copywriter is seamlessly integrated directly into the add/edit product UI in your control panel, offering powerful features that enable you to swiftly craft compelling product descriptions in your brand's voice. Customize with ease using settings for style, tone, specific keywords, and length—all finely tuned for SEO optimization. Important: BigAI Copywriter currently generates responses in English, we are working on enhancing this to support additional languages. It is compatible with our v3 Add/Edit Catalog experience only. You can find more information about v2 Add/Edit versus v3 Add/Edit Catalog here - https://support.bigcommerce.com/s/article/V2-to-V3-Considerations?language=en\_US

Save time and automate your product description writing process with BigCommerce's Product Description Generator.

BigAI Copywriter™

impact.com makes launching and scaling an affiliate marketing program easy for BigCommerce merchants, enabling you to work with thousands of publishers, content creators, and review sites that have audiences that align with your brand. Your partners recommend your products, and when those recommendations lead to a sale, they earn a commission. They get rewarded for spreading the word, and you gain sales and new customers.

Drive more sales and acquire new customers with affiliate marketing.

impact.com Affiliate Marketing

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world's commerce. For nearly two decades, ChannelAdvisor has helped retailers and branded manufacturers worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimizing their operations for peak performance and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Walmart and hundreds more. For more information, visit www.channeladvisor.com.

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world's commerce.

ChannelAdvisor

Attentive is a best-in-class text message marketing provider, certified by BigCommerce and trusted by 8,000+ industry-leading brands. Turn SMS marketing into a top 3 revenue channel in 3 to 6 months, and drive 20.5% of your total online revenue through text. Use Attentive to rapidly grow subscriber lists, engage with customers, and drive revenue. With support from our dedicated client strategy team, Attentive will help you build your mobile strategy with expert advice and guidance every step of the way.

Attentive is an industry leading text message marketing platform for brands, turning SMS into a top 3 revenue channel in less than 6 months.

Attentive SMS Marketing

Analyze your business, Export your data Tired of hours or days wasted downloading, correlating, and manually building reports that are not reliable? Offload your data management & reporting to our analytics platform & dedicated engineering team that will help you build robust reports with easy exporting. Free Custom Reports Have you run into a roadblock around accessing SKU, Customer Groups, tax reporting, or just can't find that important bit of information you need to complete your analysis? PayHelm helps thousands of businesss build custom reports that angle into the data you need to save time & money analyzing your growth. The Cost of Limited Data You have a business to run which should not include building a data management tool. Access ready made reporting used by thousands of companies out-of-the-box. We know what information you need to succeed and we've built the report you need already. If you can measure it you can grow it How are you expected to grow your business if you can't analyze every aspect of it. Do you have a special free product/SKU that is hard to report on, top performing sales people that need extra reporting, or a SKU that is different than the rest. Access detailed reports that break out how your business is performing so you can make changes to how you market or manage your business. Integration & Connect your Data Connect Google Ads, Google Looker, Facebook Ads, Pinterest, PayPal, Google Analytics, Stripe, Braintree, eBay, Amazon, Walmart, Etsy, USPS, FedEx, ShipStation, Mailchimp, Klaviyo, Salesforce (SFDC), Google Drive, Omnisend, FTP, Wix, and many more. How PayHelm Works Once you install PayHelm we automatically import your history 5 years into the past. We make up to 7 data calls to the BigCommerce data system to import, correlate, and analyze your data to ensure all aspects of reporting are possible & consistently accurate. If you need a specific field or bit of data added we can do that free of charge, no worries or custom quotes from a sales rep. Pricing Free: free up to $10,000/m in sales Professional: $25/m for up to $50,000/m in sales Business: $50/m for up to $200,000/m in sales Enterprise: $75+/m for over $200,00/m in sales

Get rich analytics for customer groups, products by SKU, marketing campaigns, taxes, accounting and export your data. Know the business.

PayHelm Accounting, Reporting, & Analytics

Create SEO-friendly, unique product descriptions, meta descriptions, search keywords, product FAQs and even blog articles or social media posts instantly with AI. Boost your productivity, improve SEO, and increase sales. AI Copywriter is your super-smart, next-generation content creator. Powered by cutting-edge AI technology, it makes content generation a breeze. Ready to run AI Copywriter uses the information already available. It does not expect you to enter any information. Only a product name is enough for it to fulfill its job. Powerful Do you have thousands of products without any meta descriptions at all? No problem! AI Copywriter is designed to handle heavy workloads with ease. Fully Automated / Manual The app can work fully automated, or you can selectively administer the content generation. Configurable You can configure the app to preserve your existing descriptions and only work on empty or short content. Setup in seconds Simply install AI Copywriter, configure your settings in a few clicks, and the app will start creating content for your store.

Automated product descriptions, meta descriptions, FAQ and blog.Improve SEO and productivity with ChatGPT powered bulk content generation.

AI Copywriter

Avalara's AvaTax is a sales tax automation tool that allows you to spend more time growing your business, and less time figuring out which of America's more than 13,000 sales and use tax jurisdictions you need to be registered with, how much you need to send each one, and when you need to send it. Download our Avalara AvaTax app, which integrates seamlessly with your BigCommerce website, and let us automatically calculate and track sales tax on your transactions. Save Time: Rates and rules change too frequently to keep up with your own research. Connect to AvaTax and leave sales tax to us. Sell in more places: AvaTax supports growth for your business, with calculations for 12,000+ U.S. sales tax jurisdictions. Getting Started is easy: We built AvaTax so you can activate it from your BigCommerce store in just a few quick and painless steps. AvaTax from Avalara. Sales tax done right.

Download our Avalara AvaTax app and let us automatically calculate and track sales tax on your transactions.

Avalara AvaTax

Klevu is a leading provider of AI product discovery software that enables personalized search, merchandising, and product recommendations for enterprise retailers that just work. In today's ecommerce landscape, leveraging cutting-edge AI isn't an option; it's a necessity. With Klevu, retailers can achieve conversion rates comparable to Amazon, with many Klevu clients achieving up to 8% site-wide and 16% search conversion rates. AI On-Site Search Is your BigCommerce search engine showing the right results all the time? Maximize your BigCommerce conversion potential with Klevu's AI search. Become a confident mind reader at scale and understand your customer's needs before they do. Deliver precisely what your customers are searching for and increase your search-led conversions by up to 52%. AI Category Merchandising Are you optimizing your BigCommerce merchandising strategies to maximize conversion rate? Get super-speed agility with Klevu AI to manage your BigCommerce category pages more efficiently than ever. Take manual control or activate AI optimization, confirm your winning strategy through A/B testing, and increase your click-through rates by up to 2x. AI Product Recommendations How do your BigCommerce product recommendations impact your conversions? Measure the impact of your recommendation strategies to create BigCommerce shopping experiences that convert. Make shoppers fall in love with your AI-empowered product recommendations and drive your revenue growth by up to 6%. Segmentation & Personalization Klevu has a deep integration with Klaviyo which uses Klaviyo Segments to personalize product recommendation banners on your website. It also sends shopper-specific search data to Klaviyo you can use in emails, SMS, and building segments by intent topic. Multi Storefront Compatible Elevate your ecommerce strategy with Klevu's compatibility for BigCommerce Multi-Storefront. Manage multiple branded storefronts, optimize product discovery, and scale your business with BigCommerce and Klevu.Easily integrate with your BigCommerce store. Easy Integration Connect Klevu AI-powered search & product discovery platform with your BigCommerce store easily with the BigCommerce app. Or build your custom integration using our SDKs and APIs. "As ecommerce continues to grow and change at a rapid pace, it is critical that retailers leverage AI to optimize their websites, increase conversion rates and provide a superior customer experience. That's why I'm thrilled to announce Klevu's Elite tier partnership with BigCommerce," says Meghan Stabler, SVP of Marketing at BigCommerce. "BigCommerce customers that use Klevu can benefit from shared algorithms across search functionalities, listing pages, and product recommendations, whilst upholding ease-to-use at the same time. This enables a personalized user journey, transforming retail experiences from transactional to relational. Our technologies also both uphold MACH certification, ensuring that the technology we provide is built to be open and flexible. But it's not just about what each platform can do—it's about what we can do better together, for the benefit of our shared customers." Data Indexing Flexible data indexing through the app or API. Unlock unparalleled flexibility with Klevu indexing choices. Choose to manage and update your product data through the BigCommerce app, a product feed, or an API. Ensure accurate, up-to-date information across your sales channels.

Klevu is a leading provider of AI product discovery software that enables personalized search, merchandising, and product recommendations.

Klevu AI Search & Merchandising

Take control of the shipping and delivery experience with ShipStation Shipping doesn't have to be time-consuming or costly. With ShipStation, you can ship more orders in less time—with fewer clicks and greater savings. Our multi-channel platform syncs orders from all your ecommerce stores, tools, and selling channels. Our multi-carrier discounts let you print domestic and international shipping labels for less. Our workflow automation speeds up fulfillment. Whether you're running an enterprise business or just starting out, we can solve your shipping. Ship with UPS, USPS, Canada Post, Royal Mail, Australia Post, DHL Express + more Sync orders from Amazon, eBay, Etsy, Walmart, NetSuite, and anywhere you sell Shipping automation, bulk printing, and warehouse tools streamline fulfillment Instantly send tracking and shipment info to selling channels and customers Checkout shipping rates, returns options, insurance and electronic customs forms Efficient shipping is just a click away — get started with a free 60-day trial!

Save time and money on efficient shipping with the premier shipping app for BigCommerce merchants.

ShipStation

The Acumatica Retail-Commerce Edition lets you manage your BigCommerce products, orders, customers, inventory, picking-packing-shipping, returns, customer support, and accounting from one cloud ERP. This commerce-enabled ERP solution tightly integrates Acumatica's Financials, Sales, Inventory, CRM, and Fulfillment systems with BigCommerce. That means you can promise your customers more—and then deliver. Key Benefits of Acumatica Retail-Commerce Manage all customer interactions Integrated eCommerce, business management, and CRM allow you to offer different prices for retail and wholesale customers, elevate customer self-service, view all customer orders (online and offline) at a glance, and more. Spot trends, identify inefficiencies, and make more informed decisions Aggregate your data from multiple sources, extract actionable information for strategic and tactical decision-making, and present it visually to stakeholders. Extract insights from your data: find your most profitable products and sales regions, identify the weak links in your supply chain, reduce costs by controlling inventory. Streamline the buying process Improve customer satisfaction by streamlining your fulfillment process and getting orders to your customers when you promise delivery. Offer multiple payment options, omnichannel sales and service (e.g., buy online, pick up in-store), and easy return policies. Build brand loyalty Use promotions, loyalty programs, and special offers to build long-term customer brand loyalty. On a secure platform Manage all financial transactions using industry best practices, including bank-level security and PCI compliance. Access to platform data is restricted by user-level permissions assigned by the administrator.

Acumatica's Commerce Connector tightly integrates Acumatica’s Financials, Sales, Inventory, CRM, and Fulfillment systems with BigCommerce.

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