The Next Big Thing
Introducing 100+ innovative new platform features, software releases, and partner integrations designed to deliver commerce without compromise.
- Launch Services
Overview
Chart your path to success with specialised services.Implementation Project Management
Experts to ensure you launch on time and under budget.Solution Architecture
Seasoned advisors to help you best design your store.Data Migration & Optimisation
Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
Professional Services Blog Series
Get to know our teams and how they support your success in this Q&A series.
The Global B2B Buyer Behavior Report
This in-depth report provides actionable strategies to help you sell more online.
About the App
Web, desktop or mobile
Chatra allows you to chat with your customers from one app, desktop or mobile.
Boost sales with chat
Answer questions, clarify concerns, cross-sell and upsell. We'll help you to increase the number of orders and boost average order value.
Save carts
An automatic chat message asking "Hey, can we help you with anything?" could be the difference between a sale and an abandoned cart.
Pricing
Upfront Fee:
$0
Recurring Fee:
$0/mo.
Information
Last Updated:
May 23, 2023
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
Installation GuideUser GuidePricing
Upfront Fee:
$0
Recurring Fee:
$0/mo.
Information
Last Updated:
May 23, 2023
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
Installation GuideUser GuideApp Features
Cart Saving
Reduce cart abandonment rate, proactively contacting customers stuck on the check out.
Live typing insights
See what customers type before they hit “send”.
Visitor information
Know your customers — what page they are on, where are they from and what device and system they use.
Conversation history
We save past conversations for both you and your customers, so once they return the conversation continues in the same thread.
Real-time visitor list
See who's on your website, where are they from and what they have in their cart. Start chatting with any visitor.
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