About the App

When a customer lands on your site, you can bet they'll have a few questions. But when you answer all of their most common questions right off the bat, you enhance the confidence & trust they have in your business—pushing them to purchase even faster.

Smartarget FAQ lets you easily surface the most helpful information to your site's visitors, reducing the need for them to contact customer support (which eats into your team's bandwidth).

You can show the FAQ on every page with questions and answers, links to relevant pages, and your support email or phone number if they do need to chat with you directly.

Optimized for desktop and mobile devices

Pricing

Custom Pricing:

Free plan available

Information

Last Updated:

February 14, 2024

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

User Guide
Contact Partner

Pricing

Custom Pricing:

Free plan available

Information

Last Updated:

February 14, 2024

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

User Guide
Contact Partner

App Features

Reduce the customer support requests by providing FAQ

Showing FAQ on your website can easily reduce the amount of customers who approach you with questions, this can simply save you time and increase the chance for customers to buy earlier.

Increase trust by offering transparent & accessible information

When using FAQ in a very visible way, it makes customers trust you more because they feel that you're transparent with them. With FAQ by Smartarget you can show it on every page of your website very easily.

Fully customizable to fit your site’s unique design

Customize the FAQ app to fit your branding style, choose the colors, the information you would like to show, button style and more.

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