The Next Big Thing
Introducing 100+ innovative new platform features, software releases, and partner integrations designed to deliver commerce without compromise.
- Launch Services
Overview
Chart your path to success with specialised services.Implementation Project Management
Experts to ensure you launch on time and under budget.Solution Architecture
Seasoned advisors to help you best design your store.Data Migration & Optimisation
Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
Professional Services Blog Series
Get to know our teams and how they support your success in this Q&A series.
The Global B2B Buyer Behavior Report
This in-depth report provides actionable strategies to help you sell more online.
At your service.
BigCommerce’s team of experts are rigorously trained and passionate about your success from strategy to launch, innovation, growth, and expansion.
How can we help?
Launch Services
Design and launch on schedule with specialized services and onboarding.
Our experts help brands, retailers, and B2B businesses launch, grow, and expand.
Solutions Architect
“Working with the technology leads at BigCommerce, we were able to get a comprehensive architectural and systems integration document focused on APIs and how we could achieve the functionality we have today. This allowed our engineering team to ramp up quickly; in fact, we went live with BigCommerce in six weeks, which was very quick and seamless.”
Kabeer Chopra, Co-Founder and CPO, Burrow
Implementation Project Manager
“I don't think we would have had a successful launch without having an Implementation Project Manager like Ericka. Having her on our side was what led us to be successful with all eight launches.”
Crystal Rhome, Director of Technology, Online Stores
Customer Success Manager
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“The ongoing support we’ve received from the BigCommerce team has been an absolute asset to the success of our business. Our BigCommerce Customer Success Manager, Ethan has been incredibly helpful in relaying new BigCommerce features and updates as well as getting us into beta programs. This has empowered us to plan more efficiently, make better decisions and develop a strategy around what new things we’ll want to build into our store.”
Bianca Padilla, Co-Founder & CEO, Carewell
Technical Account Manager
“Now that we are up and running, our Technical Account Manager provides support and offers solutions when we have new requirements or want to implement development initiatives. Our Customer Success Manager is key for helping us with the bigger picture, keeping us informed on roadmap updates, advocating for us, and bringing forward initiatives that we may not have thought of ourselves.”
Jenni Schneider, Director of Sales & Marketing Capabilities, HMD Global
Launch with confidence, on schedule.
with our Smart Start approach to launch success.
Smart Start was developed based on insights gained from our most successful launches, so our team of experts knows what it takes for you to succeed. With Smart Start, you'll get the support you need to optimally build and launch on schedule, including strategic planning, onboarding, and technical support.
